At Black Belt Defender, we are committed to providing top-notch customer service and timely shipping. We understand the excitement and anticipation of receiving your order, and we want to ensure that you receive it as soon as possible.
We strive to ship your order within 24 hours of purchase, Monday through Friday. If we can’t fulfill this promise, we’ll email you immediately to inform you of any unforeseen delays. Your satisfaction is our top priority; we stand behind our products 100%. So you can shop confidently, knowing we’ll do everything possible to ensure you’re pleased with your purchase.
How is shipping figured?
We ship both UPS and USPS. You will choose the shipping method. Shipping is based on weight and destination. We use the published UPS or USPS rates; please note pepper sprays must be shipped by ground only. We cannot ship pepper sprays or stun guns out of the US.
How long does it take to receive an order?
We try to ship the same day we receive the order. We ship primarily with UPS to better track your shipment. But with either carrier, you will get a tracking number to follow your package’s progress to your door. Our orders ship out of our warehouse in sunny Florida, so depending on your location, it should only take a couple of days.